RETURNS & EXCHANGES Articles are accepted for credit or exchange if returned in saleable condition within 30 days, accompanied by a sales receipt. All items must be returned with the original stickers from the factory, and all packing materials. Contact us to obtain the return shipping address and other relevant return information. A refund will be made to the purchaser upon request if payment has been received, less the cost of shipping. All returns must be shipped insurance paid to cover breakage. All product orders will be shipped via UPS, and all shipments will be insured. Great care is taken in packing your purchase for shipping. However, these products are glass, and it is conceivable that items could break. If you receive a box that looks damaged, open it immediately, preferably with the UPS courier present, and inspect your shipment. Broken or damaged shipments should be reported to UPS and Glass Shoppe Imports/Importedglass.com immediately. Privacy Policy Glass Shoppe Imports/Importedglass.com recognizes the importance of protecting information we may collect from visitors to our site. Our policy is to use the information we acquire from visitors to our sites for internal purposes only, and we maintain appropriate security measures to keep this information private. Glass Shoppe Imports/Importedglass.com takes precautions to keep the user information disclosed to us secure, and such information will not be disclosed to third parties for commercial purposes. To prevent unauthorized access, maintain data accuracy, and to ensure the appropriate use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect. User Agreement If you have any questions about this User Agreement, contact Glass Shoppe Imports/Importedglass.com. If you use this site, you are considered to have agreed to the terms of this User Agreement. Glass Shoppe Imports/Importedglass.com reserves the right to change this User Agreement at any time without notice. Glass Shoppe Imports • PO Box 158 • Mitchellville, IA 50169 • mail@importedglass.com All materials © 2003-2004 Glass Shoppe Imports, LLP